This policy explains how ThemeRuby (“we”, “us”, or “our”) collects and uses your data when you purchase and use Foxiz through this store. We keep data collection to the minimum needed to deliver your license, updates, and support, and we never sell your personal data.
1. Data controller
The data controller responsible for your personal data is ThemeRuby, the operator of this store. You can reach us using the contact details in the Contact section below for any question about how your data is handled or to exercise the rights described in this policy.
2. What we collect
We collect: your account details (name and email); order and license information received from Freemius or Envato (such as your plan, order reference, and license key, but not your full card number); license activation data (such as the domains where Foxiz is activated, stored as hashes, activation counts, and the product version in use); the messages and attachments you send to support; and technical data that is collected automatically, such as your IP address, browser and device information, and server logs used to keep the site secure. We do not store your card numbers.
3. Legal basis for processing
We process your personal data on the following legal bases: to perform our contract with you (delivering your license, updates, and support); our legitimate interests (keeping the service secure, preventing fraud and abuse, and improving our products); compliance with our legal obligations (such as tax and accounting record-keeping); and your consent, where we ask for it, for example for any non-essential cookies or marketing emails. Where we rely on consent, you can withdraw it at any time.
4. How we use your data
We use your data to deliver and manage your license, provide automatic updates and support, process refunds and renewals, prevent abuse, comply with our legal obligations, and keep the licensing service secure and reliable.
5. Payment processing
Payments are processed by Freemius, and by Envato for Foxiz Classic purchases made on ThemeForest. Your payment information is handled by these providers under their own privacy policies; we only receive the order and license details needed to fulfil your purchase.
6. Third-party processors
We share data with the following third-party processors, each of which handles your data under its own terms and only as needed to provide the service: Freemius (checkout, payments, and license management), Envato (for purchases made on ThemeForest), web-font delivery, and our hosting provider (secure storage and delivery of this website). We do not sell your personal data, and we do not share it for third-party advertising.
7. International data transfers
Some of our processors may store or process your data in countries outside your own. Where personal data is transferred internationally, we rely on appropriate safeguards recognized under applicable data-protection law, such as Standard Contractual Clauses or an equivalent transfer mechanism, so that your data remains protected wherever it is processed.
8. Cookies and consent
This site uses only the cookies needed for core functionality, such as keeping you signed in to your account and securing form submissions. We do not use advertising or cross-site tracking cookies. If we ever introduce non-essential or analytics cookies, we will ask for your consent first and give you a way to withdraw it.
9. Data retention
We keep your account and license data for as long as your account is active and you hold a license with us, so we can provide updates and support. When you close your account or your license ends, we delete or anonymize your personal data within a reasonable period, except where we are required to keep certain records, such as invoices and payment records, to meet legal, tax, and accounting obligations. In those cases we retain only what the law requires and for no longer than necessary.
10. Data security
We take reasonable technical and organizational measures to protect your data, including encryption of traffic in transit, storing sensitive identifiers such as domains as hashes, and limiting access to the people and systems that need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to address any incident promptly.
11. Your rights (GDPR)
If you are in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, or restrict the processing of your personal data, to object to certain processing, to data portability, and to withdraw consent where we rely on it. You also have the right to lodge a complaint with your local data-protection supervisory authority. To exercise these rights, email us at [email protected] and we will respond in line with applicable law.
12. Your rights (California)
If you are a California resident, you have the right to know what personal information we collect and how we use it, to request access to or deletion of that information, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share your personal information as those terms are defined under California law, and we will not discriminate against you for exercising your rights. You can make a request using the contact details below.
13. Marketing communications
We send transactional emails you need, such as receipts, license notices, and support replies. We only send marketing or newsletter emails where you have opted in or where the law otherwise permits, and you can unsubscribe at any time using the link in those emails or by contacting us. Opting out of marketing does not stop essential service messages.
14. Children’s privacy
Foxiz and this store are intended for businesses and professionals and are not directed to children. We do not knowingly collect personal data from children under the age of 16. If you believe a child has provided us with personal data, please contact us and we will delete it.
15. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always posted on this page with its “last updated” date. If a change is significant, we will make reasonable efforts to notify you.
16. Contact
Questions about your privacy? Email us at [email protected].